Privacy Policy

When you use our plan request or checkout forms, we may collect your name, business name, phone number, selected plan, billing preference, and any details you submit for service requests.

If you complete a paid checkout, payment processing is handled through Razorpay. We store payment references, order identifiers, subscription identifiers, and transaction status details needed for verification, reconciliation, and customer support.

We use submitted information to respond to plan requests, activate services, coordinate onboarding, follow up by phone or WhatsApp, process payments, manage subscriptions, and support service delivery.

We may also use business and plan information internally to manage operations, maintain records, improve our services, and meet accounting, fraud prevention, or legal compliance needs.

We use third-party providers such as Razorpay for payment processing, Supabase for secure data storage, and hosting providers such as Vercel for application delivery.

These providers process only the information required to perform their services. Their own privacy, security, and retention practices apply to the portions of data handled on their systems.

We keep lead, checkout, and support records for as long as reasonably necessary to operate the service, handle renewals, support customers, resolve disputes, and comply with legal or tax obligations.

We use commercially reasonable technical and administrative controls to protect submitted information. However, no online system can guarantee absolute security.

If you want to review, update, or request deletion of information you submitted through this website, you can contact us at ceo@gorkhayai.com.

For privacy-related concerns, merchant verification, or billing follow-up, please mention your business name and submitted phone number so we can locate your request quickly.